
A resort hotel in Da Lat
Bilingual website and CMS, online room booking, a CRM that follows a guest from enquiry to check-out, and a 24/7 advisory chatbot.
Plus a front-desk POS and a room-request flow for housekeeping.
PORTFOLIO
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Bilingual website and CMS, online room booking, a CRM that follows a guest from enquiry to check-out, and a 24/7 advisory chatbot.
Plus a front-desk POS and a room-request flow for housekeeping.

Website and CMS, a booking widget by service and technician, a CRM lead pipeline, and a chatbot that advises and captures phone numbers.
Leads from chat and the booking widget merge into one customer record by phone number.

We demo on WDL's own environment; we never open another client's data.
