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Web Delivery LabStrategy. Design. Build. Operate.

SPA & AESTHETIC CLINICS

The website is the storefront.

WDL also delivers the system behind it: intake, booking, follow-up, sales and repeat visits.

Spa & aesthetic clinics

One guest, one record

Chat, the booking widget and the offer campaign all resolve to the same record by phone number.

One delivery team

Website, CRM, booking and AI are built by the same team, so they actually talk to each other.

FOUR BUILDING BLOCKS

What runs behind the homepage.

Online booking

A booking widget you can embed in any site — including the one you already have — so guests pick a service and a slot and the front desk sees it on the calendar.

  • One script tag to embed
  • Service and time-slot picker
  • Weekly technician schedule

Seven-stage lead pipeline

Leads from every channel land in one pipeline, each stage with an owner and a clear next step.

  • New → contacted → qualified → booked
  • Attended → paid
  • Lost is tracked apart from the funnel

AI assistant that captures numbers

It answers questions about services, process and price from your own data, asks for a phone number and pushes the lead straight into the pipeline.

  • Answers from your own content
  • Asks for the number in conversation
  • Lead arrives with the transcript

Offer campaign embedded in the site

A guest leaves a phone number, plays once and receives exactly one offer code, so the lead arrives with context instead of a bare phone number.

  • Offers: percentage off, amount off, a free service or points
  • One play issues one code, with an issue/redeem ledger
  • Every campaign declares its legal promotion form

How this differs from existing spa software.

  • One vendor, one contract, one place accountable
  • One customer record across all three intake channels
  • Monthly subscription, no percentage of transactions

THE DIFFERENCE

Spa software in Vietnam usually solves half the problem: either an internal CRM/POS, or a website and landing pages for ad traffic.

Joining the halves is left to the owner: two vendors, two places customer data lives, numbers that never agree. WDL delivers both halves as one system — the website is where guests arrive, the CRM is where they stay — so one guest passing through chat, the booking widget or the offer campaign is still one row.

See this running on your own clinic.

A short call to look at your current process, then a straight answer on what fits and what does not.

Book a consultation →